When we talk
of sales it’s basically the system of achieving the growth and which makes a
management professional proud, when it comes to achieving targets, sometimes
sales person thinks that it’s always unrealistic. May be sometimes it is
unrealistic, but not all the time, don’t make an excuse out of your
inefficiency, it will reflect a weak image of yours. The important factors
which can be considered in succession of any sales target is very simple if you
follow these commandants.
As some wise
saying about marketing is “efficiency
and efficacy are the tools which can be used to enhance the growth exponentially”
it depends upon what you grab out of basic system. Considering the factors
which influence the sales target to achieve is just a ground rule. We should be
learning the dynamic and changing sales system with changing requirement of consumer,
as today consumer is the key to any business. These 5 commandment can be
applied to your sales team, sales structure and improve the core competency as
well.
1) consider the consumer by buying behavior
rather than social structure
so here is
the 1st commandment which says that don’t presume by regular survey
that a middle class man cannot go for Branded Products, may be they are skeptical about the buying capacity but a mass of
people wants the value creation out of their pocket rather than going for cheap
products in middle class segments. If we talk of service industry or B2B sales never presume that we cannot
sell a software or an application to an IT firm or software company. Due to
large and least time consuming process companies prefers to go for outsourcing.
Every consumer wants to feel unique when they are buying some product or services,
let them feel like they are the king, as your end goal is sales and revenue
generation.
“End Sales + Revenue
Generation = Value Creation (At All Level)”
2) Focus More on Problem Solving
Attitude of Consumer Rather than Selling Attitude
It’s not
that you don’t focus on your target, but if you are sincere at your part the
efficacy will work automatically, you need to know what core competency you
have which can be groomed to enhance your sales productivity. Knowing the
problem is the basic work of a sales person. Being a good listener to know what
actually the customer needs is half work done at your part. Consumers should be
looking to someone who can solve the problem which they are facing rather than
a casual product they are buying.
3)Try to Retain the Customer by
Offering Allied Services
It’s a
normal practice in service industry, but offering an allied service is a
process of acquiring the basic day to day work process or entering into the
world of possibilities of a consumer. Never offer allied service by social structure,
again I will emphatically say that you never know who will become the buyer of
your service/ product at what time, your job is to offer as much your
efficiency restrict you, it’s up to the buying behavior of customer which
becomes spontaneous nowadays.
4) Try to differentiate when choosing
product/services for impulse selling
When it
comes to impulse buying, you have to choose which product or services should be
displayed for impulse buying behavior of consumer. Chocolate is the best
example of impulse buying. But when it comes to service industry it’s very
difficult sometimes to show your services on display, so here comes the
salesperson with the ethical way of resolving the basic problem with the value
creation for consumer. Impulse selling in service industry needs demonstration
which should be as effective as what we feel after looking at a chocolate in
display. So here the role of business developer comes, he has all the magic in
his performance.
5) Learn from The Feedback and Give
Answers Positively to The Feedback Taken
Consumers are
aware of their rights and aware of the competition in the market so use the
feedback tool to know the process improvement of your sales strategy, as “No Strategy Is Perfect Until Its
Successful at Some Point”. Always reply to the feedback taken, positively
so that consumer has a mindset that this person has the retention quality and I
can trust on him.

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